Support

Overview

Square Payments POS can be used with Brew Ninja. You must first have an account with Square.

Connecting

To connect your Square account to Brew Ninja, to to the Setup → Company Info page, and click the Square logo to initiate the connection. 

Product SKU's

Product SKU's in Brew Ninja must match all the Items in Square. You can easily do this from the Reports → Square Products Report & Update screen.

You must not have any duplicate Product Codes in order to synchronize. If you do have duplicate product codes, resolve them from the Setup → Product SKU's screen.

Use the Update Square items button to synchronize your Brew Ninja Product SKU's and Square Items.

Pricing

Square does not handle container deposits which are common on bottles using for beer. To handle this situation Brew Ninja will manipulate the price it reports to Square so that when Square reports a sale to Brew Ninja, Brew Ninja can break out the bottle deposit separately, yet the total for the sale will remain the same in both places. If you do not want to happen, you can turn off Use Brew Ninja pricing in the Setup → Company Info → Square Configuration page.

Importing Sales from Square

Sales created in Square's POS will immediately be reflected in Brew Ninja. 

Note: If you are also connected to QuickBooks, they will not be created in QuickBooks automatically. You can use the Bulk Finalize feature to quickly upload many sales from Square to QuickBooks.

If the totals calculated in Brew Ninja and Square do not match the Needs Attention flag will be set. You can then investigate the discrepancies, and edit the Retail Sale to make corrections prior to finalizing it.

Processing Refunds from Square

When you need to process a refund, you can use Square's Point of Sale to select the individual items (or all items) that have been returned and require a refund. When the refund request is processed, a new sales order with the refunded items will appear in your Retail Sales list.

Note: at this time, Square does not provide information regarding the precise items that were refunded, just the Retail Sale that the items belonged to and the dollar amount that was returned to the customer. In the case of a full refund, we are easily able to determine the correct items refunded (all of them), and correctly account for those items being returned on a new Retail Sale. However, if we are unable to determine a partial refund amount, a Placeholder item is placed in the Retail Sale. Change this Placeholder item to the actual product refunded, in order to correct your records.